YOU CAN REPORT A CASE OF CHILD ABUSE THROUGH
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► The hotline 03 414 964
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► E-mail resilience@himaya.org
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► E-helpline on the website's main page
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► In-person by visiting our offices
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► Facebook or Instagram @himayaleb
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► Dial #HIMAYA
WHAT HAPPENS AFTER YOU REPORT A CASE OF CHILD ABUSE?
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► After receiving a case, a social worker reviews it then refers it to an appropriate Senior Case Manager (SCM) based on the region in which the case occurred.
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► The SCM then assigns the given case to a social worker and a psychologist who then work together on the case’s assessment and intervention.
HOW DOES IT WORK?
- ► The assigned social worker and psychologist organize individual meetings with the child and parents at himaya’s offices to assess protection risks and start establishing a partnership with the family. The social worker then conducts further home visits, to assess the environment that the family is living in.
- ► If the abuse is of high risk and is life-threatening to the child, the situation requires immediate intervention. In this case, the assessment goes through a judicial pathway, where general prosecutors or juvenile judges ensure the child’s protection and stop the perpetrator.
- ► When abuse is not of high risk and parents are cooperative, this primary assessment may take up to 14 days.
- ► If the outcome assessment report delivered by the social worker and psychologist shows no signs of child abuse (whether physical, psychological, sexual or neglect), then the case gets closed with restitution to the child and family. If support other than protection is needed, the family and child get referred to other services.
- ► If the outcome assessment report shows signs of abuse, partnership with the family is set to further assess the risk factors, the vulnerabilities of the child, the parents’ capabilities, and the resources within the environment to ensure proper intervention.
- ► Each intervention is tailored to answer the needs of the child and family through specific objectives and adequate means, set within an agreed-upon timeframe.
- ► The goals of each intervention are revised with the family every 3 months to evaluate its effectiveness and accommodate and plan eventually safe closure of the case.
- ► After a case is closed, children and parents can resort to himaya at any moment, when they feel that support is needed.